There is one person behind this site, and messages are read by that person. Corrections get priority over everything else.

Prefer email? hello@stillworthfixing.com reaches the same inbox.

What to send, and what to expect back

A correction — a wrong price, a mis-transcribed error code, a dead source link, a claim the cited source doesn’t actually support. This is the most valuable message this site receives. Every figure here was compiled from a source and dated, and every one of them can drift or be wrong. If you can, say which page and which figure. It gets checked against the source and, if you are right, fixed — with the change noted on the page and the verification date reset. How that process works is set out in the Editorial Policy.

A question about where a number came from. Ask. Everything here should already link to its source at the point of the claim, and if it doesn’t, that is itself a defect worth reporting.

A media, syndication, or reuse request. Short quotes with attribution and a link need no permission. Anything more — republishing a table, using the compiled data elsewhere — is covered in the Terms of Use, and the answer to a reasonable request is usually yes.

A privacy request — what we hold, deletion, opting out of personalized advertising. Send it here and it will be handled as described in the Privacy Policy.

What this site can’t do

Diagnose your appliance. This is the request that arrives most often, and it is worth being straight about rather than quietly ignoring.

The author is not an appliance repair technician — that is stated plainly on the About page, and it is not false modesty. This site compiles published information; it has no way to tell you why your machine is making that noise. A remote guess about a specific appliance would be worth less than nothing, because you might act on it.

What genuinely helps instead:

• Find your model and serial number on the rating plate — inside the fridge on the left-hand wall, inside the washer or dryer door, or behind a range’s storage drawer.
• Look your code up in this site’s hub for that brand, and then check it against the manufacturer’s own documentation for your model generation, which the page links.
• If the fault involves gas, burning smells, overheating, or water reaching electrical parts, stop using the appliance and call a qualified technician now. Do not wait for a reply from a website.

Recommend a repair company near you. We have no local knowledge, take no referral fees, and have no way to vouch for anyone. What we can offer is how to read an appliance repair quote once you have one in front of you.

Take advertising or sponsored posts. No page on this site is for sale, and no manufacturer, retailer, or warranty company has any input into what is published. Display advertising is handled through an ad network and is described in the Privacy Policy. Pitches for sponsored content, guest posts, or link placements are declined without reply.

Response times

This is a one-person site, not a support desk. Most messages get a reply within a few days. Corrections are usually acted on faster than they are replied to, so if you see the page change before you hear back, that is why.

Privacy requests are handled within whatever timeframe the applicable law sets.