I’m Woojoong Kim. I am not an appliance repair technician, and this site does not pretend otherwise.

That sounds like a strange way to open an appliance repair site. It is actually the whole point of it, so it is worth two minutes of explanation.

The problem this site exists to solve

When a washing machine dies, you are asked to make a several-hundred-dollar decision using information that is scattered across places that are not built to help you make it.

The repair cost data sits behind a Consumer Reports membership. The lifespan figures come from a 2007 home-builders’ study most people have never heard of. The error codes are in manufacturer service documentation that is publicly downloadable but almost impossible to find from a search box. The part prices are in parts catalogs that assume you already know the part number. And the pages that do rank for these questions are mostly written to sell you a service call.

None of that information is secret. It is just spread across a dozen places, some of them paywalled, most of them written for the trade rather than for the person standing in front of a broken machine.

Compiling that into one place, with the sources attached, is a real job. It is the job this site does.

What that looks like in practice

Not opinions about which brand is best. Specific things that took a lookup:

• Error codes read from the manufacturer, never from another blog. Appliance blogs copy each other’s error codes, and the errors propagate. Every code on this site was read from LG’s, Samsung’s, Whirlpool’s, Bosch’s, GE’s or Frigidaire’s own support documentation, and the page says which.
• Costs built from the bottom up. Not “a repair costs $100–$500,” but the actual part price from the catalog, plus the shop’s labor rate, plus the trip charge, plus the minimum invoice — with the arithmetic shown, so you can check it against your own quote.
• Original compilations where none existed. GE Appliances’ service pricing tool, queried across 46 US ZIP codes on a single day, to find out whether the trip charge really varies by region. It mostly doesn’t — but fourteen of those ZIP codes, covering twelve of the 44 metros, returned no price at all, which turned out to be the more useful finding.
• Provenance, where the numbers deserve skepticism. The “appliances last 10 years” figure everyone quotes traces to a telephone survey of manufacturers conducted in the summer of 2006. That does not make it useless. It does mean you should know what you are leaning on.
• A calculator that shows its working, and that solves for how many years a repair has to buy you to be worth it, rather than printing a verdict it cannot actually justify.

Why a non-technician can be the right person for this

A technician knows what they have seen. That is genuinely valuable, and for diagnosing an unusual fault it beats anything on this site.

But for the questions this site answers — what does this typically cost, how long should this last, what does this code mean, is it worth fixing — the honest answer comes from published data, not from recollection. A single technician’s experience is a small and unrepresentative sample. Consumer Reports’ member surveys cover tens of thousands of machines. The manufacturer’s own service documentation is definitive about its own codes in a way no individual’s memory is.

So the positioning here is not “trust me, I’ve seen a lot of washers.” It is: here is where this number came from, here is when it was last checked, go and look for yourself. Every figure links to its source. Every page carrying prices, specs or codes says the month it was verified.

If you want someone’s opinion about which brand is best, there are better sites for that. If you want the numbers, with sources, kept current, that is what this is.

What I get wrong, and how to tell me

Prices move. Manufacturers reorganize their support sites and links rot. Model generations change, and a code that meant one thing in 2019 means another in 2024.

I re-check the pages carrying prices and specs on a schedule, and each one states when it was last verified and roughly when it is next due. But I will still get things wrong, and the fastest way for that to be fixed is for someone who spotted it to tell me.

Corrections: hello@stillworthfixing.com, or the contact form. If you send one, I will check it, fix it if you are right, and note on the page that it changed. How that process works is set out in full in the Editorial Policy.

The dull but necessary part

Still Worth Fixing is published by WoozKa Holdings LLC, a New Jersey limited liability company. The site is supported by advertising, which is disclosed in the Privacy Policy along with what advertising partners collect. Nothing on this site is a substitute for a qualified technician’s judgment on a specific machine, and the limits of that are set out in the Terms of Use.

Last updated August 2026.